Shipping policy

 

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

  • Standard delivery time is 3–7 business days depending on your location.

  • Delivery times may vary due to courier delays or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be shown during checkout before completing the order.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can track your shipment.

Delivery Issues

If you have not received your order within the expected delivery time, please contact us and we will assist you.

Damaged Products

If your product arrives damaged or defective, please contact us within 24 hours of delivery with clear photos or videos.
After verification, we will arrange a replacement or exchange (subject to stock availability).

Contact Us

For any shipping-related questions, please contact us at:

Email: sales.nilantix@gmail.com